We buy, recondition, sell and offer financing & protection on excellent pre-owned vehicles.
By 2028 we will have sold 4,500 vehicles to happy customers who think of us anytime they buy or sell a vehicle. Every time a customer leaves our store, they will feel as though they were treated fairly, with realistic expectations set before they even came through the door.
Our customers will be pleasantly surprised upon entering a small, family-owned business where they are treated like “real people”. They will regularly compliment our professional yet laid back and easy-going style of doing business.
Negotiations will always be handled fairly based on transparent market data. We will make every attempt to buy 100% of our vehicles directly from private individuals (without the use of wholesale auto auctions). When customers who are selling want more than we can offer, we will kindly explain to them our rationale with empathy, make useful suggestions to help them sell privately, and suggest that if anything changes in the future we will be happy to revisit purchasing it.
When reconditioning vehicles, we will ensure any outstanding safety issues are addressed 100% of the time. Otherwise we will address mechanical and cosmetic issues to ensure that we are presenting a clean and operable vehicle we are proud to offer the public.
Through our friendly yet thorough closing process, customers who buy vehicles at Northside Auto will always have clear expectations about who’s responsible for future repairs on their vehicle and will always be offered the opportunity to protect the vehicle when applicable. We will communicate clearly, thoroughly and professionally with customers during each communication.
We will consistently average at least 4.8 stars on Google Reviews.
We believe in mutual respect and honesty when interacting with all people whether it be our customers, vendors or among our own team.
We believe in a win-win-win situation between ourselves, our customers and our vendors. No one needs to lose in order for us to win. We will take a loss when we make a mistake. No one else is required to eat our mistakes.
We value work-life balance. We believe we and our staff can run a highly successful dealership without being open long hours 7 days per week.
We donate $10 from every vehicle purchase towards charities that benefit children and families.
We believe a little humor is the solution to almost any problem.